Decoding digital transformational outsourcing: The role of service providers’ capabilities     

《International Journal of Information Management》2021

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.  相似文献   

校园网管理信息系统中ASP技术应用     

朱强 《浙江传媒学院学报》2003,10(4):70-72

校园网络系统在学校的教学和管理工作中发挥着越来越重要的作用,本文从当前Internet/Intranet及MIS系统的发展出发,在比较当前流行的数据存取及信息处理技术基础上,阐述TASP的作用与优点及其在校园网信息处理中的应用。  相似文献   

我国城市化进程与家庭体育发展的探讨   总被引：11，自引：0，他引：11  

张燕中  王静 《首都体育学院学报》2003,15(3):7-9

在对城市家庭体育的内涵和内容与作用阐述的基础上，提出我国家庭体育发展的思路：加强城市家庭体育宣传；加大社区体育和家庭体育投资；加强学区体育建设；构建城市家庭体育服务中心。  相似文献   

防火墙软件实现原理--利用Winsock2 SPI截获网络封报     

顾成喜 《苏州市职业大学学报》2003,14(1):38-42

本文详细讨论了在Windows界面下通过Winsock2 SPI实现软件防火墙的技术原理和方法，并给出一段示意代码。  相似文献   

Measuring Search Engine Quality   总被引：12，自引：3，他引：9  

David Hawking  Nick Craswell  Peter Bailey  Kathleen Griffihs 《Information Retrieval》2001,4(1):33-59

The effectiveness of twenty public search engines is evaluated using TREC-inspired methods and a set of 54 queries taken from real Web search logs. The World Wide Web is taken as the test collection and a combination of crawler and text retrieval system is evaluated. The engines are compared on a range of measures derivable from binary relevance judgments of the first seven live results returned. Statistical testing reveals a significant difference between engines and high intercorrelations between measures. Surprisingly, given the dynamic nature of the Web and the time elapsed, there is also a high correlation between results of this study and a previous study by Gordon and Pathak. For nearly all engines, there is a gradual decline in precision at increasing cutoff after some initial fluctuation. Performance of the engines as a group is found to be inferior to the group of participants in the TREC-8 Large Web task, although the best engines approach the median of those systems. Shortcomings of current Web search evaluation methodology are identified and recommendations are made for future improvements. In particular, the present study and its predecessors deal with queries which are assumed to derive from a need to find a selection of documents relevant to a topic. By contrast, real Web search reflects a range of other information need types which require different judging and different measures.  相似文献   

论学校经营中教育服务产品的性质   总被引：1，自引：0，他引：1  

周游 《贵州教育学院学报》2004,20(6):6-9

随着教育市场的逐步形成，学校经营已经成为可能，为此有必要对学校经营的产品进行重新诠释。提出学校经营的产品就是教育服务的理念，从教育服务的量与质上构建出教育服务产品的表现形态，并设计了教育服务产品的生产流程及其销售的运行模式，以期引起大家对教育的关注。  相似文献   

利用三大检索查询收录/引用的方法与技巧   总被引：5，自引：2，他引：3  

韩丽风  刘蜀仁 《现代图书情报技术》2001,17(6):40-42

三大检索工具的各种版本在收录范围、检索性能上各不相同, 著者字段使用方法比较复杂。本文研究了各种版本的差异, 以及具体检索个人文章被收录、引用情况的方法与技巧, 最后介绍其它几种常用于科学评价的检索工具。  相似文献   

利用模板编辑教学网页的简单方法     

孙学让  刘建宏 《天津电大学报》2002,6(2):22-24

网上教学是远程开放教育的主要形式。电大教师应积极投身于网上教学资源的开发和设计。教学网页与其它媒体的课件相比具有科学性强,信息量大,便于操作,及时更新和趣味性、交互性等特点。通过模板编辑简单的教学网页是非专业设计人员实现网上教学的捷径。  相似文献   

XML文献数据库检索系统的建立与实现   总被引：3，自引：0，他引：3  

刘红 《情报学报》2003,22(4):439-444

本文主要论述如何建立和为什么要建立一个完全基于XML的文献数据库检索系统,并就XML数据库的一些相关问题作了简单讨论.  相似文献   

图书馆最佳参考咨询服务模式探析   总被引：23，自引：1，他引：22  

谢志佐 《图书馆杂志》2003,22(5):19-21

本文对参考咨询服务的产生、价值和服务模式作了简要的论述，指出不同类型的图书馆可采用不同的服务模式，最佳的参考咨询服务模式只能在实践中逐步形成和完善。  相似文献